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Frequently Asked Questions

What are the minimum and maximum amounts per buy/sell (trading)
transaction on Mobee?
How long does it take to process KYC?
How much is the fee to withdraw crypto?
How much is the transaction fee & taxes for trades?
What is the difference between market order, limit order, and stop order?
Can I make a deposit using an e-wallet?
Why am I not receiving my OTP via SMS?
What are the minimum and
maximum amounts per buy/sell
(trading) transaction on Mobee?
How long does it take
to process KYC?
How much is the fee
to withdraw crypto?
How much is the
transaction fee &
taxes for trades?
What is the difference
between market order,
limit order, stop order?
Can I make a deposit
using an e-wallet?
Why am I not receiving
my OTP via SMS?

Mobee Cares.

Mobee is committed to provide the best services for all Mobee clients.

Should you have any complaints or suggestions to improve our products and services, please do not hesitate to contact Mobee Customer Service via our Help Center.

Mobee by PT. CTXG Indonesia Berkarya
(+62 812-9595-0833)
info@mobee.io

We also facilitate a direct channel to Indonesia's Consumer Protection committee:

Direktorat Jenderal Perlindungan Konsumen & Tertib Niaga
Kementerian Perdagangan Republik Indonesia (Ditjen PKTN)

Gedung I Lantai 3 Jalan M.I. Ridwan Rais No. 5 10110
(Dirjen PKTN) ( +62 853-1111-1010 )

Ditjen PKTN WhatsApp